Terms & Conditions

Shopping online

We always aim to ensure that all details and photo representations of products on our website are correct and accurate.

If you need to cancel an order, please contact us at roconnellarklow@gmail.com

After dispatch, our Returns policy applies. Please note that your right to return goods does not apply to certain products as set out in our Delivery & Returns policy.

From time to time, we may restrict access to some parts of or the entire Ralph O’Connells website. We will not be liable for any reason if the Ralph O’Connells website is unavailable at any time or for any period

 

Comments & Complaints

Please contact us if you have any comments or complaints. For queries you can reach us at roconnellarklow@gmail.com. We hope to resolve any issue as swiftly as possible.

Order process

All orders that you place with us will be subject to acceptance in accordance with these terms and conditions.

Your order may not be accepted due to a variety of reasons including but not limited to the list below.

  1. The product you ordered is out of stock

  2. Our inability to obtain authorization for your payment

  3. We have identified a pricing or product description error

  4. There is a system or procurement failure

  5. Failed customer validation checks.

Privacy policy & use of your data:

 

Use of cookies:

A cookie is a small text file that is placed onto your computer (or other device) when you access our website. We use cookies on this website to:

  • Recognize you whenever you visit this website (this speeds up your access to the site as you do not have to log on each time)

  • Obtain information about your preferences, online movements, and use of the internet

  • Carry out research and statistical analysis to help improve our content and to help us better understand our visitor and customer requirements and interests

  • Make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer [or other device] such as your IP address, your browser, and/or other internet log information, this will not usually identify you personally. In certain circumstances, we may collect personal information about you—but only where you voluntarily provide it (e.g. by completing an online form) or where you purchase services from us.

In most cases, we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with the service you have requested.

Consent:

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

Third-party cookies:

We work with third-party suppliers who may also set cookies on our website, for example (e.g. Facebook, Twitter, YouTube, and Adobe Flash Player which we use to display video content). These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.

How to turn off cookies:

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org

 

General

We may change these terms and conditions at any time. If any of these terms and conditions are invalid or unenforceable, the remainder of them shall continue to have full force and effect.

We reserve the right to amend or remove the services and/or any page of this website at any time and without notice.

These terms and conditions constitute the entire agreement of the parties and supersede any and all preceding and existing agreements between you and Ralph O’Connells. Any waiver of any provision of them will only be effective if in writing and signed by a director of Ralph O’Connells.

 
 

  • Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again.

    Prices of products may change from time to time.

    Goods are subject to availability.

    As there is a delay between the time when your order is placed, and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out-of-stock items.

  • All prices are inclusive of VAT (where applicable) at the rate appropriate at the time of upload. Prices may change and offers may be withdrawn at any time.

    Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or to cancel it. If we are unable to contact you, we will treat your order as cancelled.

  • Copyright and other intellectual property rights in any communications, ideas, or other materials submitted or offered to us by you through, on, or by this website, unless specifically requested by us, shall become our property. You agree that submissions by you to this website must not risk infringing any right of any third party and in addition, you agree that no submissions by you to this website will be or contain libellous or otherwise unlawful, abusive, or obscene material or constitute an invasion of privacy. As such, you are and shall remain solely responsible for the content of any submissions you make to the website.

    You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. Accordingly, we suggest that you do not use the Ralph O’Connells website to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

  • You must not misuse the Ralph O’Connells website. You will not: send or otherwise post unauthorized commercial communications to users (such as spam); upload viruses or other malicious code; corrupt data; cause annoyance to other users; post content that is hateful, threatening, pornographic, or that contains nudity or graphic or gratuitous violence; use the Ralph O’Connells website to do anything unlawful, misleading, malicious or discriminatory.

    We reserve the right, in our sole discretion, to reject, edit or refuse to post any content and to remove any content from the Ralph O’Connells website, whether or not the content is expressly prohibited by these terms, or to restrict, suspend, or terminate your access to all or any part of our website at any time, for any or no reason, with or without prior notice, and without liability.

  • The Ralph O’Connells website is available to all users “as is” without any representations or warranties of any kind, either express or implied. Ralph O’Connells makes no representations, warranties, or undertakings about any of the materials on this website (including without limitation their accuracy, their completeness or their merchantability, quality or fitness for any particular purpose) or any content of or information on any other website referred to or accessed by hypertext link or otherwise through this website or from which this website is referred to or accessed by hypertext link or otherwise.

    Ralph O’Connells shall not be liable for any direct, special, incidental, indirect, or consequential damages including loss of profit or loss of opportunity that result from the use of, or the inability to use, the material on this website, the performance of the product purchased through the website, the conduct of other users of this website and/or facilities or services offered through this website even if we have been advised of the possibility of such damages.

    The Ralph O’Connells website may also contain links to other websites, which are not operated by us. When you activate any of these you will leave the website and we have no control over and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

    You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs, and expenses, including legal fees, arising out of any breach of these terms by you.

    We may terminate your use of the website immediately if we consider that you have breached these terms.

  • The website is controlled and operated in Ireland. Any terms and conditions concerning the usage of this website will be governed by the Laws of the Republic of Ireland and any dispute concerning the use of this website will be determined exclusively by the Courts of the Republic of Ireland.